Web Privacy policy

This document confirms the commitment of Club Maroochy to comply with the PRIVACY ACT 1988 (As amended) and the Information Privacy Principles (IPP’S) contained within the Act.

  1. Introduction

1.1    We are committed to safeguarding the privacy of our website visitors and users.

1.2    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services. The use of these cookies will be governed according to Australian Law and the principles outlined later in this document.

1.4    Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information.

1.5    In this policy, “we”, “us” and “our” refer to Club Maroochy. For more information about us, see Section 13.

  1. Declaration

2.1    This document is related to the operation and use of Club Maroochy website and domain htttps://www.clubmaroochy.com.au.

2.2    This document does not and does not purport to replace, supercede, nor override the Privacy Policy of Maroochy Beach Bowls Club Incorporated.

  1. How we use your personal data

3.1    In this Section 3 we have set out:

(a)    The general categories of personal data that we may process;

(b)    In the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c)    The purposes for which we may process personal data; and

(d)    The legal basis of the processing.

3.2    We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics and/or any other data tracking system we may in our absolute discretion, use from time to time. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is your consent OR our legitimate interests, namely monitoring and improving our website and services.

3.3    We may process your “account data“. The account data may include your name and email address. The source of the account data is you or your legal agent. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is your consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.4    We may process your information included in your personal profile (“profile data“). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is your consent] OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.5    We may process your personal data that are provided in the course of the use of our services “service data“. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is your consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.6    We may process information that you post for publication on our website or through our services “publication data“. The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is your consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.7    We may process information contained in any enquiry you submit to us regarding goods and/or services “enquiry data“. The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is your consent.

3.8    We may process information relating to our customer relationships, including customer contact information “customer relationship data“. The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer.] The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers]. The legal basis for this processing is your consent OR our legitimate interests, namely the proper management of our customer relationships.

3.9    We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website “transaction data“. The transaction data may include your contact details, your card details and the transaction details. The source of the transaction data is you and/or our payment services provider. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

3.10  We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters “notification data“. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is your consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.11  We may process information contained in or relating to any communication that you send to us “correspondence data“. The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.12  We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.13  We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

3.14  In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject.

  1. Providing your personal data to others

4.1    We may disclose your personal data to any member of our group of companies this means our subsidiaries, our ultimate holding company and all its subsidiaries insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

4.2    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.3    Financial transactions relating to our website and services are OR may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4.4    In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

  1. International transfers of your personal data

5.1    In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside Australia.

5.2    The hosting facilities for our website may from time to time be situated in countries other than Australia. Club Maroochy has/will make an “adequacy decision” with respect to the data protection laws of any company or organization engaged to provide hosting or data processing for our website. We will ensure that transfers to each of our providers will be protected by appropriate safeguards, namely the use of standard data protection clauses.

5.3    You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

 

  1. Retaining and deleting personal data

6.1    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose.

6.3    Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  1. Amendments

7.1    We may update this policy from time to time by publishing a new version on our website.

7.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3    We may notify you of significant changes to this policy by email or through a private messaging system on our website if available.

  1. Your rights

8.1    In this Section, we summarise the rights that you have under Privacy Act 1988. Not all details have been included in our summaries. You should seek guidance from the regulatory authorities or a professional legal advisor for a full explanation of these rights.

8.2    A summary of your principal rights under law are:

(a)    the right to access;

(b)    the right to rectification;

(c)    the right to erasure;

(d)    the right to restrict processing;

(e)    the right to object to processing;

(f)    the right to withdraw consent.

8.3    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.4    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances may include but not limited to:

  • The personal data is no longer required in relation to the purposes for which it was collected;
  • You withdraw consent;
  • You object to the processing under certain rules of applicable data protection law;
  • The processing is for direct marketing purposes; and the personal data have been unlawfully processed.

There are exclusions to the right to erasure.

  • The general exclusion include where processing is necessary for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.5    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent provided by Law.

8.6    If you consider that our processing of your personal information infringes your legal rights; you have a right to lodge a complaint with the Office of the Privacy Commissioner. https://www.oaic.gov.au/

8.7    To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.8    You may exercise any of your rights in relation to your personal data by written notice to us.

  1. About cookies

9.1    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2    Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

  1. Cookies that we may use

10.1  We may use cookies for the following purposes:

(a)    authentication – we use cookies [to identify you when you visit our website and as you navigate our website

(b)    status – we use cookies [to help us to determine if you are logged into our website

(c)    personalisation – we may use cookies to store information about your preferences and to personalise the website for you

(d)    security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally

(e)    analysis – we use cookies [to help us to analyse the use and performance of our website and

(f)    cookie consent – we may use cookies to store your preferences in relation to the use of cookies more generally

  1. Cookies used by our service providers

11.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://policies.google.com/privacy

  1. Managing cookies

12.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.

12.2  Blocking all cookies will have a negative impact upon the usability of many websites.

12.3  If you block cookies, you will not be able to use all the features on our website.

  1. Our details

13.1  This website is owned and operated by Maroochy Beach Bowls Club Incorporated through our Registered Business Name of “Club Maroochy”

13.2  We are registered in Australia under Australian Business Names Register

Our registered office is at 15 Memorial Ave, Maroochydore, Qld 4558

13.3  Our principal place of business is at 15 Memorial Ave, Maroochydore, 4558.

13.4  You can contact us:

(a)    By post, to P.O. Box 382 Cotton Tree 4558;

(b)    Using our website contact form;

(c)    By telephone, on the contact number published on our website; or

(d)    By email, using the email address published on our website.

 

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